By Joe Booth, Sr. Director of Sales Enablement
Security professionals are being inundated with demands to ensure the growing network perimeter is protected as more companies expand their remote workforce and prepare for a post-COVID work environment. SecureAuth understands the challenges and is here to support our white hat customers and ensure your business performance is fueled by a strong security posture. One way we are helping customers accomplish that goal is with the release of a new training program purpose-built for flexibility, so learners can self-manage how and when to engage.
"Our customers tell us that product flexibility and our commitment to a partnership are some of the most common reasons we're selected over the competition," Says Scott Brown, Chief Customer Officer at SecureAuth. "We want our training programs to reflect that flexibility and address the unique needs of our customers during these unique times."
SecureAuth's enhanced training offers more options for customers to access on-demand and instructor-led courses. The new on-demand training series effectively engages participants and caters to a broad range of learning styles while supporting time allotment based on the latest principles of adult education. Busy professionals will find the self-paced curriculum of one to four-minute videos easy to consume and informative. Intentionally built for flexibility, learners can choose how and when they engage with the training.
SecureAuth University has expanded its offering to include:
- On-Demand Administrator Training: A series of 25 bitesize "How To" videos, which allows security admins to quickly find instructional videos specific to the topic they are searching for. And unlike some vendors that charge thousands of dollars for recorded training courses, SecureAuth's new On-Demand Administrator Training is included with licenses.
- SAU Office Hours: SecureAuth University (SAU) hosts drop-in office hours twice a week for live instructor-led training. Drop in to ask technical questions or discuss how SecureAuth assists with the latest security threats. The SAU Office Hours are hosted within the SecureAuth Customer Community, where security professionals gather to discuss various industry topics as well as SecureAuth product information.
- Bespoke Instructor-led Training: For customers or partners needing individual attention, SecureAuth will continue to offer traditional instructor-led technical certifications and customized training programs based on our customers' specific needs.
The improved SecureAuth University offerings are great additions to an already industry-leading Customer Success program. SecureAuth's Customer Community, Technical Support teams, and Managed Services are recognized among the best of Identity Access Management providers.
Learn more about SecureAuth University's industry-leading training programs at the SAU webpage: https://www.secureauth.com/support/university