Customer Success

Get the most out of SecureAuth with minimal investment

SecureAuth’s Customer Success Team equips you with the services and tools you need to be successful at implementing, managing, and maintaining your environment.   While the list of services and tools are numerous, we’ve highlighted the top must-have’s below.

Have a SecureAuth Operations Service Consultant on staff

Support

With an Operations Services Consultant serving as a SecureAuth expert on your team, you are able to maximize your return on investment for your SecureAuth solutions, with minimal impact on your time and resources. 

Have a SecureAuth Operations Service Consultant on staff

With an Operations Services Consultant serving as a SecureAuth expert on your team, you are able to maximize your return on investment for your SecureAuth solutions, with minimal impact on your time and resources. 

Become an Intersections Customer Community member

Connect with your peers, access the latest release information and supporting assets, demonstrate thought leadership, and earn badges while doing all of it (and more)! 

Become an Intersections Customer Community member

Community

Connect with your peers, access the latest release information and supporting assets, demonstrate thought leadership, and earn badges while doing all of it (and more)! 

Earn your certifications through SecureAuth University

Cert

Your environment is only as good as those that manage it.  SecureAuth University ensures you and your team are fully trained and certified to be able to successfully manage your organization’s environment. Our courses are designed to support all types of learning and are routinely updated with the latest product and industry information available.

Earn your certifications through SecureAuth University

Your environment is only as good as those that manage it.  SecureAuth University ensures you and your team are fully trained and certified to be able to successfully manage your organization’s environment. Our courses are designed to support all types of learning and are routinely updated with the latest product and industry information available.

Test your environment for real-world attack scenarios

SecureAuth Cyber Risk Services is a trusted source for comprehensive penetration testing, red teaming, and application security testing. Our experienced ethical hackers assess the security of any target by creating and executing active and controlled real-world attacks, detecting vulnerabilities in your environment. 

Test your environment for real-world attack scenarios

Lock

SecureAuth Cyber Risk Services is a trusted source for comprehensive penetration testing, red teaming, and application security testing. Our experienced ethical hackers assess the security of any target by creating and executing active and controlled real-world attacks, detecting vulnerabilities in your environment. 

World-class service included

All SecureAuth customers receive 24/7 support, unlimited access, and world-class service right out of the box, but Customer Success can take you much further, faster. See packages below to see how SecureAuth Customer Success can help you!

PREMIER

Premier

For an added peace of mind, Premier offers faster response times and regularly scheduled reviews and reports.

MISSION CRITICAL

Mission Critical

For customers that require a bit more hands on support, Mission Critical offers a dedicated technical support rep, an assigned customer success manager, prioritized issue handling, as well as additional reporting.

Operations Services

Operations Services

For absolute optimal performance, Operations Services gives customer access to an Operations Services Consultant (OSC), which is like having a SecureAuth expert on the payroll. 

Global OPS

Global Operational Services

For companies that are operating globally, Global Operational Services offer prioritized issue handling and access to three OSCs around the world.

READY TO GET STARTED?

Get started now to get the most out of SecureAuth!