Calculate Your Savings

This simple calculator is meant to provide a high-level overview of potential savings your organization can gain from implementing a self-service password reset solution. We use default values as an industry average, but the output becomes much more meaningful if you input your own values.

These calculations focus on reducing help desk calls by offering a self-service option. A self-service password reset solution saves both help desk labor and user productivity.

Enter some of your own values in the form to get an understanding of how your organization can benefit from a self-service password reset solution!

Learn how SecureAuth provides user self-service tools to reduce administrative burden.

Step 1. Calculate Number of Help Desk Calls

(Editable Field)
(Editable Field: META Group estimates 1.75 calls/month or 21/year per user)
Average Number of Help Desk Calls Per Year: 105,000

Step 2. Calculate Number of Password Reset Calls

%(Editable Field: Gartner estimates 20-50% of all calls are for password resets)
Total Number of Password Reset Calls Per Year: 31,500

Step 3. Estimated Cost Per Password Reset Call

$(Editable Field: Cost estimates typically fall between $15-$70 per call)
Annual Password Reset Call Cost Savings: $630,000

*Disclaimer: SecureAuth believes that this analysis is representative of what organizations may achieve based on the inputs provided and any assumptions made. Although care has been taken to ensure the accuracy of this model, SecureAuth is unable to accept any legal responsibility for any actions taken on the basis of the information contained herein. The tool is provided ‘AS IS,’ and SecureAuth make no warranties or guarantees of any kind.

SecureAuth Identity Platform Adaptative Authentication

Identity and Access Management

Empower your digital initiatives with secure access for everyone and everything connecting to your business

Product Features

Adaptive Authentication

Extend verification of a user identity with contextual risk checks

Multi-Factor Authentication

Leverage a broad portfolio of authentication factors for desktop and mobile

Intelligent Risk Engine

Protect your identities with advanced risk profiling analytics

Single Sign-On

Provide app discovery and one-click login through portal or desktop SSO

User Lifecycle Management

Enable admins with strong CRUD capabilities and users with self-service tools

Secure All Identities


Customer Identities

Deliver a frictionless customer experience safeguarding user data and privacy


Workforce Identities

Govern and control access rights for employees, partners, and contractors

Moving Beyond Passwords

Learn how passwords alone no longer provide the appropriate level of protection, nor confidence, required to secure valuable resources


Passwordless Authentication

Reduce the risk of breaches by eliminating passwords

2FA is Not Enough

Block popular phishing and brute force attacks used by bad actors

Protecting Office 365

Extend adaptive authentication and flexible MFA to all apps including Office 365

Securing Portals and Web Apps

Balance strong security and an exceptional user experience

RSA Migration

Transition to a modern identity and access management solution



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Calculate Your Savings

Lower support costs by enabling your users the control to reset passwords, account unlocks, device enrollment and update profiles

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