Support

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Self-Help, Product Documentation, Professional Services, Live Support – We’ve Got You Covered

Support | Training | Customer Success

Manage Your Communications

Current SecureAuth customers, make sure you are receiving relevant product and marketing information - sign-up for desired communication.

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Service Status & Alerts

Current SecureAuth admin users, sign-up to receive the most up-to-date information on product related service status or security alerts.

Sign up to receive Service Status & Alerts

Support Ticket

For critical issue, please contact our Support team at 1-949-777-6959, select option 2 or +1-866- 859-1526

Submit a Support Ticket

Support Policies

Know what to expect from our world-class Support team.

Read our Support Policies

Documentation

Search our extensive Knowledge Base for answers to your technical questions. 

Explore our Documentation

Training

SecureAuth University is a training program that will allow your enterprise to get the most out of your new solution.

Learn more about SecureAuth University

Downloads

A self-help area where customers can download appliances, get information on quick fixes, links to other downloads and more!

View our available downloads

Value-Added Modules

Uncover SecureAuth’s Tailoring Services unique offerings to simplify and expand the SecureAuth solution.

SecureAuth Tailoring Services