The Challenge
Scripps Health physicians needed to approve electronic prescriptions for controlled substances (EPCS) quickly and securely—in seconds, not minutes. The organization needed to balance DEA compliance requirements with a fast authentication process that wouldn't impede patient care.
- DEA-mandated two-factor authentication required for electronic prescriptions of controlled substances (EPCS)
- Previous prescription verification process taking 2-3 hours, delaying patient care
- Need for authentication that works within the fast pace of clinical workflows
- HIPAA compliance requirements for all patient data and system access
- Rapid deployment needed across a large healthcare workforce without disrupting operations
The Solution
SecureAuth Identity Platform with biometric MFA for healthcare
- Biometric AuthenticationSmartphone-based fingerprint authentication with simple accept/deny interface, enabling physicians to verify prescriptions in seconds rather than hours.
- DEA EPCS ComplianceFully compliant two-factor authentication meeting DEA requirements for electronic prescriptions of controlled substances, ensuring regulatory adherence.
- Self-Service EnrollmentQR code-based device enrollment enabling rapid, self-service deployment across the entire healthcare workforce without manual IT intervention.
- Point-of-Care SpeedAuthentication designed for clinical workflows—6-second verification ensures security never delays patient care or physician decision-making.
The Results
Measurable outcomes that transformed clinical workflows and regulatory compliance at Scripps Health.
- 6 SecAuthentication TimePrescription submission and verification reduced from 2-3 hours to just 6 seconds, dramatically improving clinical workflow efficiency.
- DEAEPCS CompliantAchieved full DEA compliance for electronic prescriptions of controlled substances with two-factor biometric authentication.
- Self-ServiceQR EnrollmentSelf-service QR code enrollment enabled quick, effortless rollout across the entire healthcare workforce.
- BetterPatient CarePhysicians can now focus on patient care instead of authentication friction, improving both satisfaction and clinical outcomes.
Better care for patients, happier physicians, and more secure access, we are very pleased with SecureAuth.
Key Takeaways
- Healthcare Workflow ImprovementAuthentication reduced from hours to seconds, removing friction from clinical workflows and letting physicians focus on patient care.
- DEA Compliance AchievedFull regulatory compliance for electronic prescriptions of controlled substances with two-factor biometric authentication.
- Biometric Speed at Point of CareSmartphone-based fingerprint verification completes in 6 seconds, matching the fast pace of clinical environments.
- Self-Service Deployment at ScaleQR code enrollment enabled rapid, IT-free rollout across a 15,000+ employee healthcare workforce.