Use cases

What Do You Care About?

Critical areas of focus for maximum business impact

SecureAuth operates at the intersection of Cybersecurity and InfoSec. For the first time, there is one integrated solution that applies to and satisfies both with unique options for strong adaptive authentication, Single Sign-On (SSO) and User Self-Service. When you have the most adaptable platform, infinite things are possible. Guaranteed. What are you trying to solve?

I want to... 

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Provide the Best Possible User Experience

What’s the situation?

Not all users are created equally, but everyone universally hates additional authentication steps or hoops to jump through. Nobody likes:

  • Having to adhere to a strong password policy - logging in, logging in again, waiting for access, changing passwords every 90 days, complex passwords that are difficult to remember
  • Using antiquated two-factor authentication with cumbersome hardware tokens – adding a PIN code at every log-in, carrying around a hardware token, not to mention the expense to the organization – replacement tokens and support/maintenance drain on IT staff
  • Waiting on hold with Help Desk instead of immediately being able to help ourselves with tools like self-service password reset and account unlocking

What are the key issues?

  • Achieving clean and frictionless authentication experience to enhance user adoption and preference
  • Balancing security needs with user preferences – it doesn’t have to be a compromise
  • Providing users options to choose how they want to authenticate
  • Having flexible authentication workflows for different user groups – rarely is one size fits all a good option
  • Getting beyond the old school, multi-step processes
  • Preparing for or adopting CloudFirst or CloudForward philosophy to reduce costs and accelerate business
OLD APPROACH MODERN APPROACH
  • Complaints galore
  • Escalating Helpdesk/support calls
  • Constant user pursuit of workarounds
  • Shadow IT without access controls
  • Greater security vulnerabilities – users make poor security choices like writing down passwords or reusing the same passwords over and over
  • Very high administrative overhead
  • Tighter security/access controls that reduce chance of a breach
  • Consistent set/standardization of access controls across all apps and all user types
  • Only require user action if risk factors are high
  • Happy users unknowingly adopting more secure access controls
  • Layers of security tighten defenses
  • Uncompromising security and unequaled user experience – customized to your brand and without any trade-offs

Why SecureAuth is unique?

SecureAuth provides the most advanced and modern Adaptive Access Control solutions that enable the very best customer experience while ensuring uncompromising security.

  • Password-less Authentication – removes any reliance on the password. Compromised credentials are no longer a risk
  • Adaptive and Continuous Authentication – multi-factor authentication (MFA) situationally stepped up or down depending on risk and threats present
  • SSO with Strong Authentication Across All Applications (On-Premise, Cloud, Mobile, Homegrown) – Convenience and consistency achieved by connecting to more technology for an easy fit with existing investments
  • Ability to create different authentication processes for different user types and groups (e.g. administrators need greater risk scrutiny than sales)
  • Integrated User Self-Service – Off-load Help Desk and administrative tasks (password resets, account unlocking, enrollment and provisioning)
  • Speed to Impact – Fully operational in hours or days instead of months or years

SecureAuth provides true Single Sign-on for our users. Users that are connected to our network are authenticated to applications without any prompts. Users off network are asked to enter a single username and password for applications. This saves IT from having to have username/password administrators for a wide range of applications. A true win-win for users and IT.

IT Systems Analyst – Large Enterprise Healthcare Company

SecureAuth is used in the front end for various SiteMinder protected applications. Its provided us with the ability to use one-time passcodes, making it exceptionally more efficient for our users to get to applications since they can do it from their work or home devices without connecting to the VPN.

Security Engineer – Large Enterprise Healthcare Company

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Consolidate Technology & Centralize Access Controls & Policies

What’s the situation?

  • It is critical to deploy proper authentication and access controls across the entire enterprise versus selectively in pockets or within only some departments. Complete coverage is key.
  • Two-factor authentication alone is not enough. Attackers are now circumventing many different two-factor techniques.
  • Credential use is a blind spot for most organizations. Security analysts and incident responders alike have no insight into how credentials are being used when compromised.
  • Bad actors will always seek the weakest link (you want to be certain not to give them one) - The largest breach in financial services history showed that attackers were able to exploit a single server where two-factor authentication had not been deployed. They used that server as their foothold and launch point for the remainder of the attack.
  • Multiple, silo-ed authentication and SSO systems are making centralized management difficult and reducing overall threat detection and response.

What are the key issues?

  • Ending the madness of requiring multiple identity logins for users needing access across different systems and silos.
  • Stopping the administrative nightmare and cost of managing disparate systems and policies on a per app basis.
  • Achieving a consistent, streamlined experience across all users, devices, and applications to replace the current mish-mash of technology that is difficult to maintain and support. Instead, VPN, Cloud, On-Premise, Mobile, Homegrown applications need an advanced, consolidated access control security approach that meets today’s needs and provides flexibility to address future needs.
OLD APPROACH MODERN APPROACH
  • Require specialized administrators with experience in one technology or system versus another, which escalates IT administration costs
  • Rigid, inflexible and difficult to manage user authentication workflows (one size does not fit all)
  • Using a multitude of solutions requires establishing and maintain numerous integrations, which is difficult and costly
  • Lack of self-service tools mean increased Help Desk staffing needs and costs
  • Consistent but tailored experience for all users and groups (employees, customers, third parties, etc.) across all types of applications
  • Enterprise grade assurance for simplified management and security of identities with confidence
  • Consistent and consolidated administration with self-service capabilities (easier and cheaper to maintain and control)
  • Happy users unknowingly adopting more secure access controls
  • Standard-based integrations for rapid deployment and simplified maintenance
  • Management by exception

Why SecureAuth is unique?

  • Standards-based technology creates a single over-arching layer for managing identities
    • Easily fits in with other investments and requires minimal custom coding/integration
    • Supports more integrations than any other adaptive authentication/identity security vendor
  • Self-Service tools (password resets, account unlocking, auto-enrollment/provisioning)
  • Centralized contemporary and advanced access control options leverage:
    • Adaptive authentication – layered risk assessment (SecureAuth offers more layers of analysis than any other access control vendor)
    • Infinitely customizable workflows for various users and groups
    • Progressive multi-factor authentication based on identified risks
    • Modern multi-factor authentication methods utilizing what users already use daily
    • Continuous authentication to ensure security from log-in through sign-off

We are no longer managing users in 35 external and internal applications because of SecureAuth we are able to consolidate.

IT Architect – Large Enterprise Healthcare Company

We use SecureAuth as our sole IdP service. It is currently being used to secure our VPN service, internally developed applications, and also as the IdP for our externally hosted intranet solution.

Security Manager – Medium Enterprise Hospitality Company

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Reduce Third Party Risk

What’s the situation?

  • Avoiding third-party security weaknesses that could expose your enterprise (some of the largest breaches in recent memory were the result of vulnerabilities exploited at the third-party level)
  • Onboarding partners with confidence – having consistent identity and access protection anytime, from any third-party, in any region
  • Providing protection against phishing attacks that compromise credentials
  • Using antiquated two-factor authentication that continually disrupts daily routines

What are the key issues?

  • Dealing with varying security levels and vigilance across an ever-expanding network of suppliers and vendors around the world
  • Reducing the risk of a third-party having valid credentials stolen and used to gain access to your systems
  • Achieving clean and frictionless authentication experience to enhance third party user adoption and preference
OLD APPROACH MODERN APPROACH
  • Inadequate identity and access controls increase the risk of breach and negative publicity (brand erosion) from breach fallout
  • Burdensome and inflexible multi-factor methods and processes can make you appear difficult to do business with and drive some partners away
  • Even though all partners are not created equally, old approaches have no way to deal with different levels of partners and different levels of trust with various third-parties (some partners are only given one set of credentials for all users, which is a recipe for a breach)
  • Antiquated solutions result in increased cost and man-power to service and support third-party access
  • Smarter identity protection and access control provide superior protection against breaches – even through third-party gaps
  • Increased security without a negative impact on third-party user experience (partners don’t even realize they are more highly scrutinized)
  • Flexibility to only require additional multi-factor authentication sometimes, as warranted by risk assessments
  • Provide one seamless, branded partner experience with infinite workflows that step up and step down security based on situation
  • Self-service capabilities to speed resolution of issues and improve overall experience, while reducing costs

Why SecureAuth is unique?

  • Flexible best of breed authentication and identity access control options for third-parties leveraging:
    • Adaptive authentication – layered risk assessment pre authentication (SecureAuth offers more layers of risk analysis than any other access control vendor)
    • Infinitely customizable workflows for various users and groups
    • Progressive multifactor authentication based on identified risks
    • Modern multi-factor authentication methods that utilizes what third-party users already use daily
    • Continuous authentication to ensure security post log-in to sign-off of every partner or supplier
  • SSO combined with strong authentication – forward-thinking approach that enables sophisticated protection while delivering convenience and a stellar partner user experience
  • Self-Service tools for third-parties (password resets, account unlocking, auto-enrollment/provisioning)

Much higher degree of comfort that compromised accounts cannot be used to gain remote access into our network. The ability to use low user impact 2FA methods for Web Apps was a big differentiator.

Medium Enterprise Healthcare Company

We use SecureAuth for 2FA for our suite of cloud-based SAAS human capital management solutions. In addition, we are currently configuring SecureAuth to allow for SSO capabilities with various third-party vendors.

IT Director – Medium Enterprise Professional Services

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Determine Whether Compliance with Two-factor Authentication is Enough

What’s the situation?

  • Relying on the level of protection required to be compliant is often barely the “least common denominator”
  • Realizing that there is a profound difference between being “compliant” and actually being “secure” – one of the world’s largest retailers was 100% PCI compliant when they experienced one of the most public breaches of all times
  • Knowing that cyber criminals and bad actors are way ahead of two-factor authentication and have found simple ways to exploit it, companies need more modern approaches to stay ahead

What are the key issues?

  • Antiquated two-factor authentication doesn’t provide adequate access controls
  • Knowledge-based authentications (KBAs) like challenge questions can be socially engineered, tokens and devices can be stolen, push-to-accept is known to routinely be falsely accepted
  • Old school approaches and methods carry an increasing IT burden and cost to manage (replacing hardware tokens, maintenance and support, Help Desk costs, etc.)
OLD APPROACH MODERN APPROACH
  • Ineffective two-factor authentication provides a false sense of security and leaves organizations vulnerable to attack
  • Escalating costs chew up IT budgets, leaving little resources for new innovations
  • Users constantly complain about the inflexibility of traditional two-factor authentication use
  • Lost productivity as users and Help Desk staff get buried in password reset and account unlocking calls
  • A layered security approach protects better against a breach
  • Flexible platform continuously adapts to various workflows, threats and risks to apply appropriate levels of security
  • Ability to automatically step up or step down security as necessary for each situation to ensure that security operates at the speed of business
  • Hybrid capabilities – on premises, Cloud (IDaaS) or both

Why SecureAuth is unique?

  • SSO with adaptive authentication in front of it – risk-based analysis approach that enables impenetrable protection while preserving stellar customer experience that far exceeds compliance standards
  • Enables you to get beyond the password altogether – go password-less and determine identities with greater confidence
  • Future-proofed, flexible, highly adaptive platform ensures you will stay ahead of mandates and regulations
  • Greater visibility into application usage, password strength, and compliance provides a clear trail of access and usage by every user across every system
  • Reduce time to detect compromised credentials and accelerate breach remediation if ever needed
  • Self-Service tools (password resets (if required), account unlocking, auto-enrollment/provisioning)
  • SecureAuth adapts to your needs, as opposed to every other solution that forces you and your users to adapt to it
  • Proven progressive solution has the standards-based flexibility to install in days or weeks, not months or years. The result – immediate impact for your business.

SecureAuth IdP has revolutionized how we secure employee credentials, saving our organization time, money, and allowing me to sleep at night knowing our apps and data are safe.

Jim McGuin – Senior IT Manager Michaels, Inc.

SecureAuth protects our external portals with multi-factor authentication and consolidates portals into one scalable interface.

CIO – Large Enterprise Financial Services Company

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Provide a Passwordless Login Experience

What’s the situation?

Nearly everyone hates passwords.

  • Frequent password changes (every 30-60-90 days), and strong complex passwords are difficult to remember and lead to poor security practices among users (trying to come up with new ones; writing them down; password re-use)
  • Logging in, logging in again, waiting for access, has a significant labor cost or productivity loss not to mention a poor user experience
  • Password reset calls cost organizations considerably
  • The password coupled with two-factor authentication (2FA) still may not be enough to protect from cyber-attacks

What are the key issues?

  • According to Verizon’s 2016 Data Breach Investigations Report (DBIR), 63% of confirmed data breaches involved the use of weak, default, or stolen credentials
  • Significant user time, productivity lost, is spent daily entering credentials to gain access to resources
  • Password reset calls cost organizations hundreds of thousands of dollars annually
  • Popular 2FA methods can be circumnavigated by attackers, providing organizations a false sense of security

 

IDC LINK REPORT

The Era of the Password Has Passed - IDC examines the value of the password and its limited value in the future of enterprise network security

"The approach to authentication needs to change," says Frank Dickson, Research Director.

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OLD APPROACH MODERN APPROACH
  • Complaints galore
  • Escalating Helpdesk/support calls
  • Constant user pursuit of workarounds
  • Daily authentication interruptions and user productivity loses
  • Greater security vulnerabilities – users make poor security choices like writing down passwords or reusing the same passwords over and over
  • High administrative overhead
  • False sense of security, even when partnered with a 2FA method
  • Significantly better user experience without compromising security
  • No password means no password to be stolen
  • No Passwords = No password reset calls
  • Passwordless + SSO means significant reduction in daily interruptions to users
  • Tighter security/access controls that reduce chance of a breach
  • Consistent set/standardization of access controls across all apps and all user types
  • Layers of security tighten defenses

 

 

Why SecureAuth is unique?

SecureAuth provides the most advanced and modern Adaptive Access Control solutions that enable the very best customer experience while ensuring uncompromising security.

  • Passwordless Authentication – removes any reliance on the password. Compromised credentials are no longer a risk
  • Adaptive Authentication – multi-layered pre-authentication risk checks provide identity confidence above and beyond a MFA method
  • SSO with Strong Authentication Across All Applications (On-Premise, Cloud, Mobile, Homegrown) and the VPN – Convenience and consistency achieved by connecting to more technology for an easy fit with existing investments
  • Ability to create different authentication processes for different user types and groups (e.g. administrators need greater risk scrutiny than sales)
  • Integrated User Self-Service – Off-load Help Desk and administrative tasks (password resets, account unlocking, enrollment and provisioning)
  • Speed to Impact – Fully operational in hours or days instead of months or years

 

SOLUTION BRIEF

Passwordless Authentication - SecureAuth’s Solution to a Passwordless Organization

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